Consumers named Cheesecake Factory their favorite casual dining restaurant in a survey that Market Force, the customer intelligence solutions firm, released last month. Market Force polled more than 1,600 consumers to learn their takes on casual restaurants in five different categories: breakfast, steak, Italian, seafood, and general menu.
Survey respondents ranked chains by considering service, food quality, and value. Cracker Barrel topped the ranks on service, while consumers pointed to Red Robin as the most kid friendly restaurant. Other runners up to Cheesecake Factory in the general menu category were Ruby Tuesday, Buffalo Wild Wings, and Chili's.
Offering good value and having good specials also piqued consumers' interest.TGI Friday's topped the chart for presenting good value for the money, while survey takers nodded to Chili's as the best casual dining restaurant when it comes to value, promotions, and coupons.
Rounding out the favorites were
Maggiano's (Italian restaurant)
The Capital Grille (favorite steakhouse)
Pappadeux (favorite seafood restaurant)
Mimi's (favorite breakfast restaurant)
Cracker Barrel Old Country Store, Inc. develops and operates the Cracker Barrel Old Country Store restaurant and retail concept in the United States. Its restaurants provide breakfast, lunch, and dinner. The companys gift shops offer various decorative and functional items, such as rocking chairs, holiday and seasonal gifts, apparel, toys, music CDs, cookware, old-fashioned-looking ceramics, figurines, a book-on-audio sale-and-exchange program, and various other gift items, as well as candies, preserves, pies, cornbread mixes, coffee, syrups, pancake mixes, and other food items. As of September 18, 2012, it operated 620 stores in 42 states. The company was founded in 1969 and is headquartered in Lebanon, Tennessee.